As dental practices across the world are prioritizing new protocols in the office to ensure safety among staff and patients in the post-COVID world, several surveys show that some patients are worried about returning to their dentists. They are concerned about contracting the virus and jeopardizing their health, which is understandable.
In this post, we have compiled a list of things you can do to rebuild trust with your patients and help them seek timely care.
Make Them Aware of Your Upgraded Safety Protocols
The most important thing you can do to make your patients feel safer and more comfortable about returning to your practice is to inform them of all the additional safety measures your office is implementing. Use social media, newsletters, and emails to tell both current and potential patients of the new protocols that have been put in place to reduce the risk of COVID exposure.
Use the Visual Medium to Comfort Patients
You can use pictures and videos with your messages to show patients that you and your staff are ready for them to return. For example, film a video to show what they can expect during their next visit to your dental clinics. Things like hand sanitizers on the reception desk, new configuration of chairs in the waiting area to maintain a safe distance, free disposable masks, and so on should be shown in the video.
You can also post video testimonials from other patients who have visited after the pandemic to instill confidence in others. Selfie-style videos of yourself offering support and tips will also go a long way in showing patients you care about them.
Use Technology to Check Up On Patients
Staying connected to patients is not that hard these days thanks to smartphones and computers. Use remote communication technology to facilitate consultation and diagnosis without the risk of potential exposure.
If you have a patient who is absolutely refusing to come in for a visit, offer them a 10- or 15-minute consultation via phone or laptop to check in on them. This will not only help them relax, but will also reinforce their trust in your quality dentistry services.
Work With Dependable Dental Laboratories
You may have experienced difficulties in sending cases and receiving quality cosmetic dentistry restorations from dental labs during the last two years as supply chains were disrupted across the country. To survive and stay afloat, many dental laboratories cut costs by lowering their standards and using cheaper materials to create dentures and restorations. Make sure the lab you are working with is not cutting corners.
Your Trusted Full-Service Dental Lab Partner
At Trident Dental Laboratories, we take great pride in offering a complete spectrum of world-class services, from high-quality dental restorations to protective occlusal splints to partial dentures and much more – all wrapped up with great customer service.
With a focus on cost-effective restorative solutions for natural esthetics, our experienced team of implant specialists uses the latest technology in CAD/CAM to ensure precision fits and beautiful smiles. Just send us a case and see for yourself why we have remained a top dental lab in California since 1988.